Dear Youyongjianjiangxiaojiao, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location near City Hall and appreciated the storage of your luggage with our Concierge. It's great to know that our staff provided excellent service, despite some communication challenges. We’re also glad you found the rooms quiet and enjoyed the amenities like the water dispenser and refrigerator. We look forward to welcoming you back soon!Warmest Regards,Guest Services Team at Grand Park City Hall
Dear Sukidedujiariji,Thank you for your thoughtful review! We're thrilled to hear that you enjoyed the decent room size, cleanliness, and our Southeast Asian decor. We appreciate your feedback on the check-in process and will work on improving it. It's wonderful to know that the early check-in and our festive lobby decorations added to your experience. We hope to welcome you back soon!Warmest Regards,Guest Services Team at Grand Park City Hall
Dear Guest,Thank you for staying at Grand Park City Hall. It was truly a pleasure having you as our guest.Your comments have been noted and we apologise for the inconvenience caused. We are glad that overall, your stay was pleasant and comfortable. The high ratings that you had kindly given us are much appreciated.On behalf of the Management and staff of Grand Park City Hall, we wish you a happy & prosperous New Year; and we look forward to serving you again in 2026.Warmest regards,Management Team at Grand Park City Hall
Dear Zizi,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your comments and are glad to hear that you enjoyed our prime location near City Hall.However, we sincerely apologize for the issues you encountered during your visit. Please rest assured that we take these matters seriously and will address them with our housekeeping team immediately to ensure that such oversights do not occur in the future.Thank you once again for your insights.Warmest regards,Guest Services Team at Grand Park City Hall
Dear Yanninj,Thank you for choosing to stay at the Grand Park City Hall and for giving us full ratings for your recent stay. We are glad that you were happy with your room, the warm hospitality of our team members and the central location of our hotel. We look forward to welcoming you back on your next trip to Singapore.Warmest regards,Management Team at Grand Park City Hall
Dear Guest,Thank you for choosing to stay at our Crystal Club room. We are glad that you liked the central location of our property, which is near sightseeing attractions, shopping malls, eateries and public transportation. We appreciate the time you had taken to provide us your feedback. Your comment regarding the drainage has been noted and we will follow up to have it rectified. We are glad that overall, your stay was enjoyable. The high ratings that you had given us are also much appreciated.We look forward to welcoming you back for another wonderful stay on your next trip to Singapore.Warmest regards,Management Team at Grand Park City Hall
Dear Guest,Thank you for giving us an excellent review of your recent stay at our Crystal Club room. We are glad that you liked the central location of our property, which is near sightseeing attractions, shopping malls, eateries and public transportation. We are also delighted to know that you were happy with your stay. The perfect ratings that you had generously given us are much appreciated.We look forward to welcoming you back for another wonderful stay on your next trip to Singapore.Warmest regards,Management Team at Grand Park City Hall
Dear Guest,Thank you for taking time to provide us your review. Your comment regarding the bathroom leaking has been noted and we will follow up to have it rectified. We hope that overall, your stay was pleasant and comfortable; and we look forward to serving you again on your next stay.Warmest regards,Management Team at Grand Park City Hall
Dear healthcliff96,Thank you for staying at the Grand Park City Hall. We are glad that you had an enjoyable stay at our central location. We look forward to welcoming you back for another excellent stay in the near future.Warmest regards,Management Team at Grand Park City Hall
Dear Ms Chin, Thank you for choosing Grand Park City Hall for your family holiday. We are delighted that you and your kids had an enjoyable stay and we look forward to welcoming you back in the near future for another wonderful stay.Warmest regards,Management Team at Grand Park City Hall